I started publishing a webhelp layout of our main project to an internal web site. It gives me this error:
"Publishing has been cancelled.
Failed to create file: example_full_screen_comment_vs_normal.jpg"
However, this file is indeed already "created" inside my project. What does this message mean by "failed to create"? Does it just mean "failed to upload?"
Some background on this image... I did create and upload this image outside of RH's publishing tool to quickly post an update to a topic w/o going through the 10-15 min build and upload process for my large file. In essense, I manually edited the html code for the .htm file on the server and then uploaded this file so the htm could point to it. Could something like that be causing this problem? I've edited files like this in the past previously and never had problems.
Just guessing here but thinking logically:
When you publish, you are simply copying from one location to another. If I'm in this process and I see a message that something is not able to be created, I'm thinking the issue is on the destination (server) side of things. So you need to determine what is happening. It could be that the server is simply busy and unable to process the file. Or maybe the file is in a read-only state and some other issue is occurring.
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I went to the server and renamed the .jpg file and republished, and it worked fine. So, I guess since the file is new inside RH, it thinks the file shouldn't exist on the server and then when it finds it already there, it throws that error. Anyway, fixed now. Thanks.