6 Replies Latest reply on Sep 8, 2009 8:45 PM by richard gagne

    adobe reader 9.1.3 patch package wont open

    richard gagne

      Hi everybody i am having a problem with adobe reader 9.1.3


      If i click on the icon in start menu/all programs/adobe reader, i get a message (problem with shortcut,this patch package could not be opened. Verify that  the patch package exists and that you can access it,or contact the application vendor to verify that this is a valid windows Installer patch package)


      iI tried to uninstall it from add remove and i get the same message.


      If i try to download it from (www. adobe.com) i get the same message,i even tried system restore still nothing i downloaded windows cleanup and it did not work for me, c cleaner not better. So now i dont know wath to do i hope i dont have to reinstall windows cause i just did a few weeks ago.


      Thanks for your help in advance. hope someone can help me.