12 Replies Latest reply on Sep 3, 2009 7:02 AM by Oscar2709

    Adobe Media Encoder has stopped working

    Oscar2709

      I have Premiere version CS4, on windows vista 64 bit. All of a sudden the Media Encoder has stopped working, when I press problem details it says:

       

      Problem Event Name: APPCRASH

      Application Name: Adobe Media Encoder.exe

      Application Version: 4.0.1.0

      Application Timestamp: 4933bbdc

      Fault Module Name: WatchFolder.dll

      Fault Module Version: 0.0.0.0

      Fault Module Timestamp: 4933b879

      Exception Code: c0000005

      Exception Offset: 0000a7b3

      OS Version: 6.0.6001.2.1.0.256.1

      Locale ID: 1033

      Additional Information 1: fd00

      Additional Information 2: ea6f5fe8924aaa756324d57f87834160

      Additional Information 3: fd00

      Additional Information 4: ea6f5fe8924aaa756324d57f87834160

       

      I have restarted the computer several times and it gives the same message

       

      What can I do?

       

      Thanks!