2 Replies Latest reply on Sep 18, 2009 9:29 AM by crw00

    c06d007e exception on xpe

    crw00

      I've installed the reader on XPE with no errors. When I try to execute it I get an exception with the following log:

       


      Microsoft (R) DrWtsn32
      Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.

       


      Application exception occurred:
              App: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe (pid=212)
              When: 9/3/2009 @ 09:47:24.465
              Exception number: c06d007e
      ()

      *----> System Information <----*
              Computer Name: IO-AGJYBEIM6UMO
              User Name: Administrator
              Terminal Session Id: 0
              Number of Processors: 1
              Processor Type: x86 Family 6 Model 13 Stepping 0
              Windows Version: 5.1
              Current Build: 2600
              Service Pack: 2
              Current Type: Uniprocessor Free
              Registered Organization: IO
              Registered Owner: I-O Corporation

      *----> Task List <----*
         0 System Process
         4 System
      508 smss.exe
      552 csrss.exe
      576 winlogon.exe
      620 services.exe
      632 lsass.exe
      768 svchost.exe
      824 svchost.exe
      912 svchost.exe
      1076 svchost.exe
      1100 svchost.exe
      1388 spoolsv.exe
      1796 msdtc.exe
      1884 DUAgent.exe
      1912 inetinfo.exe
      1960 mac.exe
      2016 psipcfg.exe
      2024 vnc.exe
      124 SCardSvr.exe
      412 snmp.exe
      416 mqsvc.exe
      684 mqtgsvc.exe
      1708 alg.exe
      1608 Explorer.EXE
      1336 VTTimer.exe
      636 VTtrayp.exe
      232 ewftray.exe
      2428 DllHost.exe
      212 AcroRd32.exe
      448 drwtsn32.exe

      *----> Module List <----*
      (0000000000400000 - 0000000000454000: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
      (0000000000b10000 - 0000000000b15000: C:\WINDOWS\system32\EmbdTrst.DLL
      (00000000010e0000 - 0000000002462000: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll
      (0000000005000000 - 00000000050c4000: C:\Program Files\Adobe\Reader 9.0\Reader\ACE.dll
      (0000000006000000 - 00000000065a0000: C:\Program Files\Adobe\Reader 9.0\Reader\AGM.dll
      (0000000007000000 - 000000000701c000: C:\Program Files\Adobe\Reader 9.0\Reader\BIB.dll
      (0000000008000000 - 000000000825f000: C:\Program Files\Adobe\Reader 9.0\Reader\CoolType.dll
      (000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
      (0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
      (00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x- ww_ac3f9c03\comctl32.dll
      (00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
      (0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
      (0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
      (0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
      (0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
      (0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
      (0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
      (0000000077f10000 - 0000000077f58000: C:\WINDOWS\system32\GDI32.dll
      (0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
      (0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
      (0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSV CR80.dll
      (000000007c420000 - 000000007c4a7000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700\MSV CP80.dll
      (000000007c800000 - 000000007c8f5000: C:\WINDOWS\system32\kernel32.dll
      (000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
      (000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
      (000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll

      *----> State Dump for Thread Id 0x4c8 <----*

      eax=0012d4c4 ebx=00000000 ecx=00000000 edx=00000000 esi=0012d58c edi=00000000
      eip=7c812a7b esp=0012d4c0 ebp=0012d514 iopl=0         nv up ei pl nz na pe nc
      cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202

      *** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
      function: kernel32!RaiseException
              7c812a64 c9               leave
              7c812a65 894dc0           mov     [ebp-0x40],ecx
              7c812a68 7407             jz      kernel32!RaiseException+0x48 (7c812a71)
              7c812a6a 57               push    edi
              7c812a6b 8d7dc4           lea     edi,[ebp-0x3c]
              7c812a6e f3a5             rep     movsd
              7c812a70 5f               pop     edi
              7c812a71 8d45b0           lea     eax,[ebp-0x50]
              7c812a74 50               push    eax
              7c812a75 ff150815807c     call    dword ptr [kernel32+0x1508 (7c801508)]
      FAULT ->7c812a7b 5e               pop     esi
              7c812a7c c9               leave
              7c812a7d c21000           ret     0x10
              7c812a80 85ff             test    edi,edi
              7c812a82 0f8e3693ffff     jle     kernel32!IsBadCodePtr+0xcf (7c80bdbe)
              7c812a88 8b55fc           mov     edx,[ebp-0x4]
              7c812a8b 89550c           mov     [ebp+0xc],edx
              7c812a8e 0fb716           movzx   edx,word ptr [esi]
              7c812a91 8b7df8           mov     edi,[ebp-0x8]
              7c812a94 8a143a           mov     dl,[edx+edi]
              7c812a97 8811             mov     [ecx],dl

      *----> Stack Back Trace <----*
      *** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Adobe\Reader 9.0\Reader\CoolType.dll -
      WARNING: Stack unwind information not available. Following frames may be wrong.
      ChildEBP RetAddr  Args to Child             
      0012d514 0817200e c06d007e 00000000 00000001 kernel32!RaiseException+0x52
      0012d57c 08171239 00000014 0012d538 07018ab0 CoolType+0x17200e
      0012d61c 0012d63c 0012d644 00000000 00000000 CoolType+0x171239
      00000000 00000000 00000000 00000000 00000000 0x12d63c

      *----> Raw Stack Dump <----*
      000000000012d4c0  34 9a 21 08 7e 00 6d c0 - 00 00 00 00 00 00 00 00  4.!.~.m.........
      000000000012d4d0  7b 2a 81 7c 01 00 00 00 - 38 d5 12 00 cf e0 80 7c  {*.|....8......|
      000000000012d4e0  10 d6 12 00 30 9a 83 7c - 78 e0 80 7c ff ff ff ff  ....0..|x..|....
      000000000012d4f0  f6 1b 80 7c 6e 1d 80 7c - 00 fc fd 7f 00 00 00 00  ...|n..|........
      000000000012d500  00 00 00 00 20 d5 12 00 - a4 1d 80 7c 20 6e 1e 08  .... ......| n..
      000000000012d510  00 00 00 00 7c d5 12 00 - 0e 20 17 08 7e 00 6d c0  ....|.... ..~.m.
      000000000012d520  00 00 00 00 01 00 00 00 - 88 d5 12 00 00 de 19 08  ................
      000000000012d530  c8 d7 ab 00 00 00 00 00 - 24 00 00 00 34 9a 21 08  ........$...4.!.
      000000000012d540  5c 10 23 08 20 6e 1e 08 - 01 00 00 00 92 9a 21 08  \.#. n........!.
      000000000012d550  00 00 00 00 00 00 00 00 - 7e 00 00 00 c0 df 12 00  ........~.......
      000000000012d560  c8 d7 ab 00 b0 da 23 08 - 90 d5 12 00 58 f6 00 07  ......#.....X...
      000000000012d570  0c 9b 21 08 88 45 00 07 - 00 00 00 00 1c d6 12 00  ..!..E..........
      000000000012d580  39 12 17 08 14 00 00 00 - 38 d5 12 00 b0 8a 01 07  9.......8.......
      000000000012d590  00 de 19 08 00 6d 08 08 - 7d 6e 08 08 55 87 01 08  .....m..}n..U...
      000000000012d5a0  b0 e5 12 00 1c d6 12 00 - eb 00 d8 73 10 ed 12 00  ...........s....
      000000000012d5b0  c8 d7 ab 00 00 00 00 00 - 14 00 00 00 0e 00 1a 02  ................
      000000000012d5c0  a0 20 15 00 00 f0 fd 7f - a0 d8 12 00 00 00 00 00  . ..............
      000000000012d5d0  b8 21 ac 00 18 00 00 00 - 14 01 00 00 aa d8 ab 00  .!..............
      000000000012d5e0  00 00 00 00 10 00 00 00 - c0 df 12 00 a8 e6 12 00  ................
      000000000012d5f0  00 00 00 00 00 00 00 00 - 12 00 00 00 00 00 00 00  ................