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1. Re: Help with activation
Ashpotter Sep 6, 2009 11:14 AM (in response to Ashpotter)I forgot to add, its part of Creative Suite 8
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2. Re: Help with activation
Phillip-Gordon Sep 6, 2009 1:37 PM (in response to Ashpotter)Hi,
Once you activate the product
It will stay activated
Until you deactivate it
Go to help menu drop down list
Select Deactivate.
Phillip
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3. Re: Help with activation
SnakEyez02 Sep 6, 2009 3:25 PM (in response to Phillip-Gordon)Call Adobe Customer Service. They open at 6AM PST. Call right when they open and you should get a person within an hour. If you wait it will be longer right now because of some internal issues (there is a letter on the forums discussing this). Since you did not de-activate the program before uninstalling you will need to wait on hold and have Adobe manually override the activation for you.
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4. Re: Help with activation
kanguyen Sep 11, 2009 10:27 AM (in response to Ashpotter)To make it easier to get help with activation questions, we’ve recently added a new service where customers can choose to chat live with an Adobe customer service agent to activate their product. This is available from Monday to Friday between 6am – 2pm Pacific time.
To chat with an agent, visit our online Support Portal at http://www.adobe.com/go/supportportalOnce you have signed in with your Adobe ID, go to the “Serial Number” tab and select “Activation”. Click on “Proceed to online form”, and then the chat invite will show up on the next page if an agent is available.
Alternatively, you can go to the Activation Phone number page at http://www.adobe.com/activation/phonenumbers.htmlIf an agent is available for live chat, you’ll see a pop-up invitation for chat appear shortly after you land on that page.




