You can remove all vestiges of Reader with the Microsoft Installer Cleanup tool. I don't recall any version of Microsoft Windows 2002. Please double check what version of the OS you are running.
thank you for your help. i tried installing the windows installer clean up, but adobe reader wasn't listed as one of the installed programs.
This is what my system information looks like:
I tried googling it, but I have no idea what Windows XP 2002 is...all i found was that it might be the name for a version of windows xp 2000. even then, I'm not sure which operating system to choose when i download adobe reader. I don't know if installing the correct adobe reader would fix things though.
Do you know of any other possible solutions?
i re-installed the graphics driver and now it's working again.