2 Replies Latest reply on Sep 8, 2009 1:09 AM by 98svt

    Media Encoder Crashing on application start up.

    98svt Level 1

      I just installed CS4 master suite on my Mac pro. I'm using the latest Leopard OS, all updates have been made. All other CS4 apps work fine, when I try to start up media encoder, it crashes after a few seconds on the splash screen. All CS4 updates have been made as well. Any ideas?


      System Specs for my Mac Pro are below:


      Hardware Overview:


        Model Name:    Mac Pro
        Model Identifier:    MacPro3,1
        Processor Name:    Quad-Core Intel Xeon
        Processor Speed:    2.8 GHz
        Number Of Processors:    2
        Total Number Of Cores:    8
        L2 Cache (per processor):    12 MB
        Memory:    16 GB
        Bus Speed:    1.6 GHz
        Boot ROM Version:    MP31.006C.B05
        SMC Version (system):    1.25f4
        Serial Number (system):    G88482RJXYK
        Hardware UUID:    CD12B94E-63E9-58F5-AD54-86954674CA06


      ATI Radeon HD 2600 XT:


        Chipset Model:    ATI Radeon HD 2600
        Type:    Display
        Bus:    PCIe
        Slot:    Slot-1
        PCIe Lane Width:    x16
        VRAM (Total):    256 MB
        Vendor:    ATI (0x1002)
        Device ID:    0x9588
        Revision ID:    0x0000
        ROM Revision:    113-B1480A-252
        EFI Driver Version:    01.00.252




      Michael Sigouin