0 Replies Latest reply on Sep 8, 2009 5:20 AM by Andreaibs

    Unable to open logo '.bmp'

    Andreaibs

      Hi I have an issue whereby the file at the top of the output queue would have a status of SND but it wasnt being sent.  The jetform appeared to be working and the Adobe output service was started nothing was in error int he data folder and JFSRVR printer queue had a status of ready.  the server was restarted and the Adobe service and the files would then be sent as normal.  The only thing I can spot in any logs is that a logo file '.bmp' could not be opened but does anyone know if this would cause such an issue on the server ?