I ordered a book and receaived an e-mail saying there would be a download link next to the name of the book I ordered. There was no such link anywhere in the e-mail. So what do I do now? I have been trying to get through to customer suport for 3 days. I will never order another e-book. You guys just don't want to provide service. Youwant to give as little as possible and claim your on-line information is sufficient. It's not!!!