8 Replies Latest reply on Sep 9, 2009 8:20 AM by shanty hill productions

    Still need help :(

    shanty hill productions

      Okay, so I stuck it out on hold with tech support and after a total of about 4 different tries and about 5 hours later

      I now have my software activated and functional.......mostly.

       

      Now I have a new issue, which I noticed before I was able to activate it, and I thought would be resolved after I got the

      activation taken care of, but I was mistaken.

       

      The only "tool" I have is the pen tool.  No selection tool, no razer, none of them but the pen.

       

      Not much I can do without them.

       

      Again, thank you guys for your help you have definitely gotten me through this mess.

       

      In the end it was the clean script --several times and patience with tech support that

      finally fixed my mess.  And you were right, the music is loud!!! I put it on speaker phone and

      covered it with a towel!

       

      Have a great day everyone

      Tonya