9 Replies Latest reply on Sep 9, 2009 5:08 PM by fred tyler

    System Restarts while exporting to h.264

    sandersfbc Level 1

      I'm using:

      Premiere Pro CS4 4.10

      Media Encoder CS4 4.10

      Windows Vista x64 SP1

       

      When exporting to h.264 format, and in some cases mpeg2, the rendering gets about halfway done, then the system suddenly restarts.  I've scanned the hard disks and checked the RAM for errors, both were clean.  I disabled the automatic restart on system failure, but the system still restarts.

       

      I haven't tested all formats, but exporting to Microsoft DV seems to work fine.  The problem started last Thursday, when I installed a second hard drive.  I was able to export to h.264 and mpeg2 without any problems prior to that.  I removed the new hard drive, however, and the problem still remains.