5 Replies Latest reply on Sep 11, 2009 10:50 AM by Peter Grainge

    TOC from Master/Merged Project Very Slow to Display in Firefox

    LandBill

      I have a Master Project with 9 subprojects. If few of the subprojects are in the output, the TOC may take a minute or more to display.

       

      However, if all the subprojects are in the output the TOC displays almost immediately.

       

      In IE, it doesn't seem to matter. The TOC always displays almost immediately, whether one or all of the subprojects are in the output.

       

      What is the problem?

       

      How can I get around this problem in Firefox.

       

      In Firefox, I use the Web Developer add-on. As the help starts up I see the following in the Error console (among other errrors). I don't know if  they are significant or not.

       

      <<<<

       

      Error: uncaught exception: [Exception... "Access to restricted URI denied"  code: "1012" nsresult: "0x805303f4 (NS_ERROR_DOM_BAD_URI)"  location: "file:///PathToOutput/whutils.js Line: 232"]

       

      >>>>

       

      That error seems to repeat for each of the subprojects not in the output. Eight times in this case.

       

      BTW. I am using RoboHelp 7 (included in the Tech Comm suite), in Windows XP, with 4 GB.