Okay, it's as I suspected. The first browser with toolbars and all is quite simply the browser itself. Inside that is your Captivate movie playing. And part of the movie is a picture of the browser. It would be like sitting in your car and taking a Polaroid picture of the dashboard. You place the picture in front of you and you still see the live dashboard, but you also see a picture of it between you and the real deal.
If you wish to avoid that, you need to capture only the client area of the browser.
To avoid your end user scrolling, you need to capture at a smaller size. Or rescale a larger capture to a smaller size. I hear that 800x600 is a popular size. Personally, if I can get away with it, I do things at 640x480. But I also know that's not practical in many cases.
There are a few different ways to work past a larger view. One way is to use the panning option of Captivate. Personally, I'm not fond of that option but it may work to your satisfaction.
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Thanks Rick! That makes sense.