2 Replies Latest reply on Sep 12, 2009 11:53 AM by Zaid Al-Hilali

    Error 1606, when attempting to install Robo Help

    Zaid Al-Hilali Level 1

      I'm posting on behalf of our client here.


      Client have been trying to install Robo Help 8 on a number of workstations, none of these attempts were successful, they were installing over a network at first, then they tried installing from DVD media directly on each machine. This error message appears at all times "Error 1606. Could not access network location Documents/Adobe/Adobe RoboHelp 8."


      I've searched on Adobe forums for a possible solution, none were about RoboHelp, however the error 1606 do appear in other circumstances but no solution were given on the forums - to my knowledge.


      I've attached a screenshot of the error that may shed further light on the issue.