12 Replies Latest reply on Apr 9, 2010 6:20 AM by Captiv8r

    Captivate 4, screen size of captured item


      Hi, I tried to capture a system screen and while it looks all fine when I do the recording, as soon as I preview it I can see that it only captured part of the screen and cuts the top and some of the right hand side of the screen.

      I tried all capturing options: Application/Application Window; ScreenArea/Custom size or full screen. The red border looks correct when I capture but then when I preview it I can see that it cuts/crops content. Please note that I cannot change the captured system's screensize, there is only the standard size possible.

      I'm working on Captivate 4.

      I'm looking forward to some help on this issue.