14 Replies Latest reply: Sep 17, 2012 12:07 PM by victonyo RSS

    Help - digital editions freezes at "verifying document" ?? what next


      Having successfully used Digital Editions to purchase books from Waterstones and Mills and Boon since I installed 1.7.1 update for Digital Editions I can't download any books.  Digital editions says it is downloading book then appears to freeze at "verifying document" with 0% completed.  IO Error on local file open with event detail error #2038.  Can anyone give me an idea what to do please?  Adobe Customer Support have been no help whatsoever despite me registering this problem since beginning of August - I still have no solution.