0 Replies Latest reply on Sep 15, 2009 4:52 AM by Andreaibs

    JFSRVR going into error

    Andreaibs

      Hi I have a customer whereby there are a couple of persistant issues.  The first being that JFSRVR printer queue goes into error so the .dat file does not get as far as the data folder.  The second being that once the .dat files reach the data folder they do not get processed and sit there until the Adobe service is restarted.

       

      I have an error log which shows the following:

       

      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\JFMERGE: [522]Progress Report: 'Processing Page 4'.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [308]Sleeping for 5 seconds.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\JFMERGE: [524]Completed.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [307]Launching task '"d:\Program Files\Adobe\Central\Bin\jfemsend" "*" "d:\Program Files\Adobe\Central\Server\Data\sp579731.dat" "D:\Program Files\Adobe\Central\Server\PDFmail\sp579731.pdf" -apr"d:\program files\adobe\central\Server\Pre\DMR432J.PRE" -all"d:\Program Files\Adobe\Central\Server\jfserver.log" -asl1 -C01 -aii"D:\Program Files\Adobe\Central\Server\JfEmSend5.ini"'.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfemsend: File does not exist
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfemsend: ..  (d:\Program Files\Adobe\Central\Server\Data\sp579731.dat)
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [314]Agent exit message: File does not exist
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [373]Unable to rename file 'd:\Program Files\Adobe\Central\Server\Data\sp579731.dat' to 'd:\Program Files\Adobe\Central\Server\Error\sp579731.dat'.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [309]Shutting down client agents.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [312]Warning: skipping disabled task JfShutDn.
      2009/09/15 10:54:27 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [310]Exit.
      2009/09/15 10:54:32 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [305]Scanning for data files, directory 'd:\Program Files\Adobe\Central\Server\Control\'.
      2009/09/15 10:54:32 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [305]Scanning for data files, directory 'd:\Program Files\Adobe\Central\Server\Data\'.
      2009/09/15 10:54:32 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [308]Sleeping for 5 seconds.
      2009/09/15 10:54:37 d:\Program Files\Adobe\Central\Bin\jfserver.exe: [305]Scanning for data files, directory 'd:\Program Files\Adobe\Central\Server\Control\'.

       

      Any ideas anyone please?

      Any help would be appreciated, thank you