When I try and export media and use Microsoft avi i get a problem.
At first it would give me pop up dialog box that said scratch files are only readable and it would place them in My documents. You can only check yes or it will not let me go further.
Then the program sayss that premier has encounter a problem and shuts down.
I'm not sure what's happening.
I did visit with someone that says if I had the trial version ,( which I did), and the when I bought the hard copy just installed with the new number, that I might try uninstalling the trial version and reinstalling.
If you did have the trial installed, you need to uninstall your paid-version. Get and run the Adobe Clean Script CS4 a couple of times. Check for any remaining Adobe folders and delete them. [I would also run a good Registry cleaner, like CCleaner, but that is up to you.] When done, do a full installation of CS4 and then run any updates. This should take care of it. Note: Adobe Clean Script CS4 is very, very important.
In addition to Bill's suggestions, make sure you run with full administrative rights.
Thanks, I will definately give this a try.