CPU: AMD Athlon 64 x2 dual 4200 (running in 32 bit)
OS: XP SP3
graphics card: NVIDIA GeForce 7950 GT
To start, my creative suite is a bit dated and was purchased as the education bundle. I have had success on my current cpu making videos until about a year ago. It first started when I would try to load a project I had been working on earlier in the week. The program froze. Then I decided to move over to Premiere Pro 2.0 and import the project there and it crashed as well. After a while of problems, I successfully uninstalled and deactivated my software, then reinstalled and activated it once again. I load AE 7 and try to import a song (mp3) and it crashes. I sluethed out the patch and applied it so that I am at the current version, v.7.0.1 and tried again, still crashes. I then downloaded the latest software driver for my graphics card, and that didn't help.
Prior to asking this in the forums i looked into using Adobe's "ask" service, which I've used before. My options are not nearly close to what my problem is, so I felt it was useless to post my problem under a false subject and product. And here I am.
Other info about my set up is I am using dual monitors. I am able to successfully use Photoshop and all of it's functions. I have 2 partitions, C: and G:. XP is on C, my adobe suite is on G (this was not an issue before). I tried importing a song that was on C: and I got it to crash with an error window telling me to check the known problems or contact tech support. This crash also triggers a Microsoft resolution involving lmpgspl.ax. I followed the steps and even some forum advice on MS website and this file thats supposedly "not supported" isn't even on my computer. I have "show hidden files" selected and it isn't there.
I'm at the end of my rope. It is my hope that someone out there may have my solution. I can always give more information if needed, just let me know.
Freezes are a result of certain formats. WMV, MP3 crashes AE 7.0. Converting to WAV and using MPEG resolves the issue.