1 Reply Latest reply on Sep 17, 2009 7:32 PM by ~graffiti

    Can't open docs dowloaded from email

    hboyea

      For several years I have been getting work-related reports by email as .pdf files and have had no trouble opening them. Suddenly the reports are messed up; they download in two parts, one with Acrobat logo and filename w/o extension, and the other with an icon that looks like a document, and is labeled filename.pdf.PART. Both files show as 0 bytes file size.

      This started before I updated to latest version of Reader, and still continues after I upgraded. Somewhere around the same time I upgraded to newest version of Mozilla Firefox.

      Occasionally I get a report to download, but then Reader tells me it is not recognized .pdf file or is was not decoded properly.

      What do I do??

      Thanks!