I'm using a Canon XH A1 HDV camera and using a standard 1394 firewire cable. When i connect and it and open up CS4, and I try to capture the video, it keeps on telling me "capture device offline". I'm farely new to this so I really have no experience. Can someone please help me out. What am I doing wrong that it is not detecting it?
Thank you in advance.
Check your menu settings on the camera. I used a H1 once and it took me some time to get the settings right, but once the camera is setup right, there were no problems. Closely look at the manual to find the right settings.
Look at the in camera menu. Make sure the format is set to HDV or SD as appropriate. Do not use AUTO. Once you make this change, reset the link by turning the camera off and then back on.