12 Replies Latest reply on Sep 25, 2009 1:46 PM by Harm Millaard

    new installation crashing problem

    JohnZS Level 1

      I've just installed  Premiere Pro CS4 and I'm having crashing problems.  Any suggestions on how to proceed with troubleshooting?


      Here's my specs:

      Windows XP Professional, Version 2002, Service Pack Three


      Intel (R) Core (TM)2 Duo CPU T9600 @ 2.80 GHz


      2.79 GHz, 2.90 GB RAM


      And....(I'm dreading what I hear back about this)  I tried to find my graphics card info and here's what I think I've found:


      I think that it's an integrated graphic processor "Mobile Intel(R) 4 Series Express Chipset Family"


      Does this sink me or will I be able to run the software?