Howdy! I just installed Illustrator CS4, and I'm having a problem.
Whenever I open a JPG into Illustrator, it loads the image and displays it, then a few seconds later Illustrator hangs permanently.
The error occurs when I use Place or Open.
I have tried opening the jpgs into RGB ai files rather than CMYK (Illustrator shows the jpgs as having RGB format), but that doesn't help.
PNGs, SVGs and other image formats work just fine. In fact, when I go into Fireworks and export one of my jpgs to a PNG, that opens in Illustrator just fine too.
Any thoughts? Thanks in advance...
Preference corruptions create many strange issues.
You may try to Ctrl+Alt+Shift during startup of Illy, or use the instructions in the hint Move the folder.
The former is simpler, the latter is capable of solving more issues, and it reversible so you do not lose your preference settings in vain if it does not work.