1 Reply Latest reply on Sep 24, 2009 2:32 PM by Jacob Bugge

    Strange Error In Windows, Preventing AI CS3 From Opening!!!!!

    MicahNaziri

      The following Windows error is something i've been getting on only one computer, just in the past month. Other computers do not experience this problem. i have uninstalled and reinstalled to no avail. Please advise if you have any experience with a similar issue.

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: Illustrator.exe

        Application Version: 13.0.128.0

        Application Timestamp: 45fa64db

        Fault Module Name: CoolType.dll

        Fault Module Version: 5.4.15.1

        Fault Module Timestamp: 45dd5915

        Exception Code: c0000005

        Exception Offset: 000c42e9

        OS Version: 6.0.6001.2.1.0.768.2

        Locale ID: 1033

        Additional Information 1: fd00

        Additional Information 2: ea6f5fe8924aaa756324d57f87834160

        Additional Information 3: fd00

        Additional Information 4: ea6f5fe8924aaa756324d57f87834160

       

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