1 Reply Latest reply on Sep 24, 2009 2:17 PM by mjord09

    premiere problem, importing avchd {.mts} v 4.1

    mjord09

      I recently updated premiere pro cs4, i have a canon hf200 camcorder and i read that the premiere update takes the avchd/mts files but it is still saying "file format not supported".

       

      any help please, i am ready to reformat if need be {read that having trial may have something to do with it}

       

      thanks

        • 1. Re: premiere problem, importing avchd {.mts} v 4.1
          Harm Millaard Level 7

          The trial does not support anything MPEG, including AVCHD, as is clearly stated on the Adobe site.

           

          If you have the full version but lost AVCHD (and HDV and other formats) editing capabilities, your version is now seen as a trial version. In that case uninstall, run Clean Script CS4 2 or 3 times (search the KB for instructions and a link), reinstall and update.