4 Replies Latest reply on Sep 25, 2009 5:27 PM by diamondes

    Getting Updates for RH8-HTML outside of the Auto Updates

    diamondes

      I have RH8-HTML.

       

      Part of the startup is to check for updates to the software at the Adobe mother ship.

       

      This NEVER completes, as I suspect there is something in our network or firewall stopping this, so I suspect I'm at the base release of RH8-HTML and some of its functionality acts a little flaky from time to time.  To rule out any real issues, I would like to be sure I'm at the latest patch level, but since the auto updates never even start, let alone finish, I'm in a bit of a pickle.

       

      The same update can be invoked from HELP - UPDATES..., but it yields the same results as the auto update with the message of:

      "The update server is not responding, which means it might be offline at the moment, or the Internet or firewall settings may be incorrect. Please try again later."

       

      Is there somewhere I can DOWNLOAD a service pack and apply it to RH8-HTML outside of the normal automatic update function?