2 Replies Latest reply on Sep 28, 2009 2:02 AM by pwillener

    Windows Installer error box re: valid Windows Installer patch package

    dieblutegraf

      I have Windows XP with Internet Explorer and every time I try and download Adobe Reader I get an error box stating: "this patch could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."

      I was told by tech support to install Mozilla with firefox and try again...which I did with the same results.  What can I do??