5 Replies Latest reply: Sep 27, 2009 3:54 AM by Mylenium RSS

    Missing ExtendScript.DLL file

    talbot Community Member

      When I start AI CS3 I get this error. Does anyone know how important it is? It says to reinstall but I can't find my original disks and the program seems to be working (it opens - haven't tried doing anything). I have only used Illustrator to make animated gifs so maybe this file is not important? I also use Acrobat 8, Dreamweaver CS4 and Photoshop CS4 in the Adobe suite.

       

      And if it is important, can I get a copy of it somewhere and if so, where does it reside?

       

      Thanks,

      -jt.

        • 1. Re: Missing ExtendScript.DLL file
          JETalmage Community Member

          ExtendScript is the script editing application for writing scripts for the CS apps.

           

          JET

          • 2. Re: Missing ExtendScript.DLL file
            talbot Community Member

            Thanks for rresponding. So can you tell me if it is something that is used under the circumstances I listed? Do I need to worry about the error?

            • 3. Re: Missing ExtendScript.DLL file
              Harron K. Appleman Community Member
              Do I need to worry about the error?

              Maybe.

               

              It's puzzling that you'd get this error message. ExtendScript.dll is part of a standard library that gets installed with just about every Adobe application. Since you have other Adobe apps, do a system-wide search; you should find several instances. If you find the file in your Photoshop (or other Adobe app) install folder, copy it over to your Illustrator install folder (the one containing illustrator.exe).

               

              Also worth a try: This might be totally off the mark, but follow the directions in this knowledgebase article for manually registering jscript.dll. (I realize the article deals with a different problem, but registering jscript.dll does no harm and is worth a try.)

               

              If it persists and it bothers you, you might simply download and install the ExtendScript toolkit: http://www.adobe.com/devnet/scripting. I am not certain, however, that doing so will solve your problem.

               

              Finally, you might consider contacting Adobe to have your installation disk replaced (although I'm not sure they'll do that for a discontinued product.)

              • 4. Re: Missing ExtendScript.DLL file
                talbot Community Member

                Thanks kindly for all your help, explanations and suggestions. I will look into them tomorrow and see if I can resolve it because it sounds intregal and concerns me that it would be missing.

                • 5. Re: Missing ExtendScript.DLL file
                  Mylenium CommunityMVP
                  Dreamweaver CS4 and Photoshop CS4

                   

                  The file may actually be there, but because of your version mix, its hooks may not point to the right version based on a wrong Registry key. If you don't use any scripts, it should be nothing to worry about. It's strange, though, I'm running CS3 and CS4 in parallel as well and never had such issues. Really shouldn't happen...

                   

                  Mylenium