1 Reply Latest reply on Sep 27, 2009 2:45 PM by the_wine_snob


    KM Rabbit

      Premiere Elements was crashing when I tried to burn a DVD.  I read some of the other peoples answers and made project pictures smaller.


      Now crashes when I try to open it.  Sometimes it opens, but it crashes when I try to make anything.


      The blue screen of death said it was a IRQL_not_less_or_equal.


      Can anyone help?  I am running Windows XP 5.1 service pack 3.

        • 1. Re: Crashing
          the_wine_snob Level 9

          This ARTICLE should give you some pointers on gathering clues as to what is happening, and will likely help you track down the IRQ issue.


          This ARTICLE will give you tips on getting your computer ready to do NLE work.


          Good luck, and let us know what Even Viewer tells you,