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The pdf file must be specially enabled for commenting. Contact the creator.
According to the creator it is set up for commenting. In properties, I have read and write privileges. I am having trouble enabling the comment and markup toolbar. Whenever I go to VIEW>TOOLBARS>MORE TOOLS, I can check to enable the toolbar, but when I do it fails to appear in the application.
Yes it sounds like I do not have write privileges, but when I go to properties, I'm listed as "read and write".
Thanks in advance,
Ignore the properties. It's just telling you that there is no security preventing you from doing anything but it's not saying that the file is enabled.
Have the creator of the file enable a different one to see if it works. I have a feeling they are wrong about the file being enabled.