9 Replies Latest reply on Jun 19, 2008 10:48 AM by

    Errors 404 and 403

    qwertaker
      Hi there,

      So after having completely rebuild the whole site, since it didn't go online last time and leaving out all little template mistakes I made before, i.e. not using templates this time, I thought I was finally gonna see success, but NO!!!!
      I am still prompted a 403 and 404 error after I put my site. I really don't know what to do anymore. The ftp access is correct and works when tested.
      The only thing I can think of is that under 'Manage Sites' > 'mysite' > I am prompted to enter a http address in the http field under 'document' and 'site root'.
      This wasn't the same with my previous website, but am not sure whether it could interfere with the uploading of the site anyway.

      Does anybody know any tips as to how to solve this problem? There must be either something wrong with the ftp or the site files. Does the ftp have to be on "passive"?

      Thanks a lot!
        • 1. Re: Errors 404 and 403
          Level 7
          sounds like an incorrect path. Could you post what you are using for the
          path and for the URL in the site definition?


          --
          Nancy Gill
          Adobe Community Expert
          Author: Dreamweaver 8 e-book for the DMX Zone
          Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
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          "qwertaker" <webforumsuser@macromedia.com> wrote in message
          news:g3ajgv$cce$1@forums.macromedia.com...
          > Hi there,
          >
          > So after having completely rebuild the whole site, since it didn't go
          > online
          > last time and leaving out all little template mistakes I made before, i.e.
          > not
          > using templates this time, I thought I was finally gonna see success, but
          > NO!!!!
          > I am still prompted a 403 and 404 error after I put my site. I really
          > don't
          > know what to do anymore. The ftp access is correct and works when tested.
          > The only thing I can think of is that under 'Manage Sites' > 'mysite' > I
          > am
          > prompted to enter a http address in the http field under 'document' and
          > 'site
          > root'.
          > This wasn't the same with my previous website, but am not sure whether it
          > could interfere with the uploading of the site anyway.
          >
          > Does anybody know any tips as to how to solve this problem? There must be
          > either something wrong with the ftp or the site files. Does the ftp have
          > to be
          > on "passive"?
          >
          > Thanks a lot!
          >


          • 2. Re: Errors 404 and 403
            Level 7


            > I am still prompted a 403 and 404 error after I put my site.

            404 means file does not exist.
            403 means forbidden. Often it results from not having a "default" homepage
            file like index.html and directory browsing is disabled.

            guessing:
            The files are not uploaded to the correct directory on the server, or there
            isn't a file with a "default" filename such as index.html

            questions:
            1-What is the filename of the "homepage" of the site?
            98% of the time, it should be lowercase index.htm or index.html or similar.
            If you need to rename the filename of the homepage, use the dw Files panel,
            right-click on the homepage and pick "rename" and change it. Then upload the
            changed files.

            2-When you look in the dw Files panel at the remote, are there folders there
            you didn't create with names similar to www or htdocs or public_html?
            AND the old site files are inside that folder?
            If yes, put that folder name into the "host directory" line in the remote
            server info of this site definition, then connect again and upload the
            files.

            --
            Alan
            Adobe Community Expert, dreamweaver

            http://www.adobe.com/communities/experts/



            • 3. Re: Errors 404 and 403
              qwertaker Level 1
              The file name on the computer starts with a capital letter (Musas). Would that affect the outcome?
              The files of the directory are all lower case and index.html exists as the opening page.
              • 4. Re: Errors 404 and 403
                qwertaker Level 1
                Hi Nancy,
                sorry but what exactly would you like me to post?

                Thank you
                • 5. Re: Errors 404 and 403
                  Level 7


                  > The file name on the computer starts with a capital letter (Musas). Would that
                  > affect the outcome?

                  no- the local folder name wouldn't be a problem.

                  > The files of the directory are all lower case and index.html exists as the
                  > opening page.

                  To clarify- i'm guessing this is a problem in FTP moving files to the proper
                  place on the remote server.
                  Check your host's FAQ/Support pages for information.

                  --
                  Alan
                  Adobe Community Expert, dreamweaver

                  http://www.adobe.com/communities/experts/



                  • 6. Re: Errors 404 and 403
                    qwertaker Level 1
                    I know what might be the problem: In the site list are three files: 2 of a previous website, whereby one starts with http://, so
                    http://site1
                    site1
                    site2

                    If I put the files I put them all to the remote of site1, which means that site files with the same name end up interfering with site1. So, e.g., the file contact.html exists both, for site 1 and site 2 and putting the files of site 2 to the remote ends up overwriting the contact.html for site 1 and I end up with wrong contact page on website 1.

                    How do I establish a separate remote site for site 2?

                    Thanks
                    Anne
                    • 7. Re: Errors 404 and 403
                      qwertaker Level 1
                      Sorry I meant the file names are ftp://site1
                      site 1 and site2
                      • 8. Re: Errors 404 and 403
                        qwertaker Level 1
                        I've GOT it!!!
                        OH thank god!!! And thank you all sooooo much for the support!
                        The files weren't put into the folder on the remote site, they were put onto the remote site and I assumed they'd automatically go into the folder but they of course didn't.

                        But its finished now and the site is up.

                        Thank you so much
                        ;-)
                        • 9. Re: Errors 404 and 403
                          It was not the problem of Links can u give any other solution which is possible to erase in this situation