I just received the Adobe CS3 Design Standard program from my friend as a present. When I opened the box I followed all the instructions, etc. and everything installed fine except it said that I could not install Illustrator because it was already on my computer. I was very confused because although I have illustrator files (documents from projects that I use on other computers) I no longer have the program at all. Earlier this year I had a demo but it expired and I thought I had uninstalled it. I have searched my entire computer and found no remnants of the program left. What is going on? How can I remove this nonexistent illustrator so that I can install the real one. Is there some kind of hidden file I should look for or a type of file that informs my computer that illustrator is already installed that should exist? I called Adobe, but couldn't get through to a real person and didn't know how to navigate their phone stuff. If they have an e-mail where I can get ahold of them and explain my situation or if any of you know the answer to this please get back to me. PLEASE HELP! I need Illustrator for school, which starts in 5 days so if anyone has any information please let me know! Thank you!
You might try running the Clean install Script before installing again. This will remove remnants of CS3, and any trial version that may have been installed.
A complete install will be required after running the script
Thank you for the link. I was looking for it before posting, but gave up. Now I have bookmarked it.