4 Replies Latest reply on Sep 30, 2009 4:52 PM by David Pádua

    After Effects crashes on Windows 7

    David Pádua

      Hello everybody,

       

      I installed After Effects on Windows 7. I have an Asus NVidia GTS 250 512MB graphic card. When I initialized AFX for the first time all went well. I could work normaly, see all the panels and stuff. Then I closed the program and start it again. It crashes and show a first message: «After Effects error: cannot access font», second message, something like «..cannot access font, BBI error...».

       

      I find it strange that I can enter the program on the first time after installation but on the second time it crashes.

      I spend several hours last night searching the Internet about this and discover nothing.

       

      I apreciate if anyone could give me some light on this issue. Thank you! (now imagine a voice of a desperate man)