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1. Re: Photoshop and Premiere Elements Upgrade to V8
Steve Grisetti Sep 30, 2009 7:18 AM (in response to Totallytotal)Contact Adobe. (Click the Contact button at the top of this web page.) They're usually very good about offering a free or discounted upgrade if you purchased the previous version within 30 days.
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2. Re: Photoshop and Premiere Elements Upgrade to V8
Bill Hunt Sep 30, 2009 7:41 AM (in response to Steve Grisetti)I agree. Adobe has always been great at this, unlike some other software companies. Corel comes immediately to my mind. Seems that they offered a US$20 off of the upgrade price, when Painter XI came out, and one had just bought Painter X. Whoopie!
Going back a bit, Adobe did not even charge shipping and handling for media, within the 30 days. One got the full box with manual (if provided), and new discs. Do not know exactly how downloads are handled, as I have never gotten any Adobe product, except in the full-boxed form.
If you purchased from the Adobe Store, they'll have your S/N and records, but I've have a copy of my receipt handy, just in case. If you bought from a retailer, have that receipt and S/N, when you make the call.
Good luck,
Hunt
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3. Re: Photoshop and Premiere Elements Upgrade to V8
Totallytotal Oct 1, 2009 6:01 AM (in response to Totallytotal)Thank you both for your suggestion. I contacted Adobe UK straight away and its looking promising They have asked me to send/email them the invoice and they will arrange for the Upgrade or Full Version of V8 to be shipped to me.
You have to be registered on thier website. If not, they will register you and you need to do everything online. I havent reached the online stage yet. I will do it tomorrow.
But thanks to all for the input.
I will let you know what happens later.
Cheers.
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4. Re: Photoshop and Premiere Elements Upgrade to V8
Steve Grisetti Oct 1, 2009 6:03 AM (in response to Totallytotal)Sounds like you got the best kind of upgrade, Totally -- a free one!
See? It never hurts to ask.
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5. Re: Photoshop and Premiere Elements Upgrade to V8
Bill Hunt Oct 1, 2009 8:11 AM (in response to Totallytotal)Thank you for reporting. In my experience, Adobe has been great with regards to upgrades within a certain time period.
Good luck,
Hunt


