35 Replies Latest reply: Apr 24, 2011 12:57 PM by Yammer RSS

    Adobe Bridge CS4 causes Blue Screen of Death! Help?

    franontheedge Community Member

      Can anyone help?

       

      I keep getting a Blue Screen of Death every so often when I am using Adobe Bridge CS4 and another program, either Photoshop or Bryce or Cinema4D.

       

      When I have been working in the other program for a while and attempt to return to Bridge, the instant I click on the bridge icon in the low taskbar, the PC blue screens and everything dies instantly with no time to read the blue screen or to take a photo of it, never mind do anything useful like save the file I was working on.

       

      I have winXP Pro and an NVidia Ge Force 8800 GTS graphics card. (both are up to date)

      I recently got the Adobe updates but there wasn't one for Bridge.

       

      Buckets full of memory: 289GB free on the C drive and I store most (work) things on my F drive which is a terrabyte with 315 gigs free.

       

      Um.... dunno what else to say.

       

      Except:  HELP!!!

        • 1. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
          Curt Y Community Member

          It sounds like a memory management problem.  Check PS preferences/performance and see how much memory you have available and how much allocated to PS.  Recomendated range is 50-70%.  If you get much above that you could be starving the computer for other functions.

           

          Also, check your paging file and see if it is large enough to handle program switching.  There is a formlua and believe it is recommended the paging file be 1.5 X the system RAM.

          • 2. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
            John Joslin Community Member

            BSODs are usually caused by hardware or drivers.


            You could try swapping out RAM to see if there is a duff module. Also check for driver updates for all your drivers.

            • 3. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
              franontheedge Community Member

              I don't know how to do that, can you elucidate a bit?

               

              Unless it's looking at Preferences/Performance in PhotoShop?

               

              In there it says I am using 60% at 1003MB - is that okay?  Is that what you mean?

               

              Available RAM is 1672MB (it says the idea range is 919-1204) - is that good?

               

              No idea what a paging file is or how to find out about it... help?

               

              Nor how to find out what the system RAM is... um unless that's what you find under Control Panel/System, because I know that says I have 3GB of RAM.

               

              but I'm drawing a complete blank on "paging file" sorry.

              • 4. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                franontheedge Community Member

                I keep on updating things, while this has been happening - it's happened 8 times so far - I've updated some other Adobe things - no Bridge update was available - plus got the latest NVidia driver, which became available after about crash number 4.

                The wacom is up to date, ditto mouse and keyboard, there are no updates for Bryce - something we've been complaining about for a long time, I can't afford a Cinema4D update, it costs hundreds.

                 

                I don't want the latest Wings3D update - that's got some odd problems so I'm sticking with the latest stable release.

                 

                Um... Kaspersky is always up-to-date, everyday.

                 

                Can't think of anything else...

                 

                Oh, except windows which I can happily blame for anything as it updates itself even if you dan't want it to and does secret things without telling you...

                 

                Swapping out RAM????

                 

                I have no idea how to do that and I don't have any other RAM thingies hanging about, besides that costs money too, doesn't it?  I'm a poor student with no rich parents to provide such things for me... unfortunately.

                • 5. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                  John Joslin Community Member

                  Swapping out RAM is rather a loose term. If you have more than one stick plugged into the motherboard you can swap them over or remove one and check for the fault.

                   

                  Don't do it if you don't know what you're doing!


                  You can also turn off Automatic Reboot in Windows so that you can read the BSOD.


                  Also make sure nothing is running in the background that isn't needed for Photoshop/Bridge.

                  • 6. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                    Curt Y Community Member

                    Your PS settings look fine.  You have about what I have on my computer, and I have 3 gigs of RAM.

                     

                    If you want to check you computer resources right click on "computer" in the directory, and then select properties.

                     

                    If you want to check the hard drive for used/free space right click on dirve letter and select properties.

                     

                    If you want to learn about paging file type in that name in help, or go on line to web.  If you find it is not set up correctly make sure you understand what you are doing before changing anything.

                     

                    Don't confuse updates with upgrades.  An update is free and just installs the latest fixes.  Very important for video drivers.  Find out the make and model of video card and then go to website and check for updates.

                    • 7. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                      franontheedge Community Member

                      No, I am just a poor student so I haven't bought any upgrades, so all I've done is definitely updates.

                      I know very little about the insides of computers, so I'd much prefer not to mess about inside there.

                       

                      Besides how can it be a problem with RAM when I only get this BSOD when activating Adobe Bridge after using something else.

                       

                      I mean I open Bridge, I either have already opened Photoshop and opened Bridge from inside PS, or I open Bridge and do some camera raw work on an image and then open PS via that image.

                       

                      I then go back to Bridge (with no problems) do similar operations on a number of images, and when I have say.... 5 or 8 open in PS, I go do a good deal of work on these images in PS, leaving Bridge open as I can see from the icon in the bottom taskbar.

                       

                      Now, when I've finished with those images - say I've finished with the ones from a trip to Caversham Lock, and remember that I took some images on another trip, say to Mersea, and decide to work on those as well -

                       

                      (CavershamLock is one folder - Mersea will be another, I don't think that matters because I never get as far as opening a new folder in Bridge - I'm just trying to describe my work flow, in case something might be relevant)

                       

                      - I then attempt to activate Bridge from that icon in the bottom taskbar - the moment I touch it with my cursor - instantaneous Blue Screen and Reboot.

                       

                      So it's got to be connected to Bridge somehow - hasn't it?

                       

                      It's only when I re-open Bridge and it's always after working in Adobe or something else, after leaving Bridge open but resting for a while.

                       

                      This happens even if the only two programs running are Bridge and PS, it also happens if I have the internet open as well, or if I have Bryce open as well, or if I have Bridge, PS and Corel Paintshop open - it just seems to relate to Bridge being dormant while working in something else, and then trying to go back to Bridge.

                       

                      If I have PS, PaintShop, Bryce, the Internet, Cinema4D and Word all open at once, I can go back and forth between them with no problems whatsoever, but not with Photoshop and Bridge alone.

                       

                      Or any combination involving Bridge.

                      • 8. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                        John Joslin Community Member

                        franontheedge wrote:

                         

                        I then attempt to activate Bridge from that icon in the bottom taskbar - the moment I touch it with my cursor - instantaneous Blue Screen and Reboot.

                         

                        You really should disable the automatic reboot so you can read what's on the BSOD.


                        Also disable the automatic loading of Bridge in Photoshop Preferences and try starting it from the normal shortcut icon.

                        • 9. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                          franontheedge Community Member

                          I heard somewhere that that was possible, (disabling the auto-reboot) but I have no idea how to do it.

                           

                          "Also disable the automatic loading of Bridge in Photoshop Preferences and try starting it from the normal shortcut icon."

                           

                          I've looked in Photoshop's preferences but can't find anything about "automatic loading of Bridge".

                          • 10. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                            John Joslin Community Member

                            franontheedge wrote:

                             

                            I heard somewhere that that was possible, (disabling the auto-reboot) but I have no idea how to do it.

                             

                            This is how:


                            1. Go to Start > Control Panel > System
                            2. Go to Advanced
                            3. Under the Startup and Recovery section, click Settings...
                            4. Under System Failure un-check Automatically restart.

                             

                            I've looked in Photoshop's preferences but can't find anything about "automatic loading of Bridge".

                             

                            You are right that was CS3. They have moved it in CS4 to Bridge Preferences under Advanced.

                             

                            Let us know what you see on the BSOD!

                            • 11. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                              Robbie Dahl Community Member

                              I have not got a solution but just want to say that I have the exact same problem. I am no longer leaving Bridge open when working in Photoshop or Premiere Pro or Adobe After Effects, for that matter. It is not worth the hassle.

                              I have also had the blue screen of death when nothing else is open but Bridge and this has happened when I click on a txt file to read it in Bridge. The computer just clicks off and I get blue screen and then a reboot. I really don't have the time at the moment to try and work out what is wrong. What I do know is that my computer is running perfectly and every other program is working perfectly.

                              I think it is probably a  conflict with my Nvidia GeForce 9500 GT card. I have the latest drivers but my instinct tells me thats where I have the problem.

                              You could spend days trying to work this one out. I don't think it is worth it. I am trying to work around the problem. Bit of a shame but sometimes these things just happen and I would not bother putting too much effort into trying to find a solution if you can avoid it.

                              If it is a bug in Bridge or the Nvidia driver it may or may not one day be patched, and if it is patched, there will no doubt be another bug to plague the unlucky few who just happen to have a configuration that says bite me!

                              Good luck anyway, but I don't really believe there is a simple solution.

                              • 12. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                Robbie Dahl Community Member

                                Surprise!surprise! After all my negative comments I did eventually fix the problem. It remains to be seen if Bridge plays up again, but so far so good and no blue screen of death. This is what I did and I pass it on to you as it was not too difficult. It may or may not be applicable for your problem, but hopefully you can follow my instructions. This applies to Windows XP.

                                1. Open the "Event Viewer". To get to there - Control Panel>Administrative Tools>Event Viewer. In Event Viewer select System in the left hand panel. In the right hand side scroll down to the entry that occurred last time you had the blue screen event. There should be a red cirlcle with a white cross with the word "Error" under the type column. Right click on this line and select Properties.
                                2. In the "Error Properties" there will be a description box describing the problem. You may be able to get some help on the error by googling for some answers on the net. If the description says something like you need to start a service - then you have probably found the solution. In this case take a note of the name of the service.
                                3. If you have a name of a service go to Start>Run and in the Open box type "Services.msc" That is without the quotation marks, and click "OK".
                                4. Make sure that you have the tab at the bottom of the window set to "extended" and not "standard".
                                5. In the Services box, scroll down until you see the name of the service that you wrote down.
                                6. Once you find this name, select the line. A description of what the service does will appear on the left hand side. If the service is disabled, right click and open properties.
                                7. In the properties box, under the General Tab, in the start up type select either Automatic or manual. (Usually automatic will be the best choice.)
                                8. Now that the service is enabled, click on start in the left hand side. Once this has processed, you should be able to run Bridge without the blue screen.

                                I hope this might help you.

                                • 13. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                  emirkill

                                  Hi!

                                   

                                  I hope you've managed to solve the problem. But just in case i'll tell you that i had the same headache and i've solved (or worked around it) by enabling the Software rendering under the Bridge Advanced Preferences Tab.

                                   

                                  The thing is that Bridge will work fine until you want to use the magnifying glass on the preview tab (it will ralentize a bit)... But, you can still make your thumbnails on the content tab bigger so you don't have to zoom in all the time except you need to view some tiny details on the file you are looking for.

                                   

                                  That worked for me... and i didn't even tried any of the other solutions shown here... i'll hope that in time the nVidia drivers get updated soon and this problem will disappear. Unfortunately, to try and see if it is fixed you'll have to turn off Bridge's software rendering after updating the driver and then take the risk of another sudden reboot.

                                   

                                   

                                  Cheers!

                                  • 14. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                    franontheedge Community Member

                                    Thanks for that, (disabling auto-reboot) I'll do that as soon as I get back to the PC.

                                    (I'm off for a week while Mum's in Hospital)

                                     

                                    So far just starting Bridge and working in it for a few moments then CLOSING it, have been possible without a BSOD, so I shouldn't have any problems turning off the auto start of Bridge in its Preferences either.  I'll do that too.

                                     

                                    Thanks.

                                    • 15. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                      franontheedge Community Member

                                      Well, I don't find that the magnifying glass ability is all that much help to me as often what you see in that magnified area is too blurry to be of any use - my eyes aren't wonderful with small things (including small text - I therefore have the text on all the machines I use set to quite large, browser included) so I like large thumbnails too, and usually I find that the big thumbnails are sufficient for me to find what I want.

                                       

                                      So that's not been the cause of my BSOD.

                                       

                                      By the way what's "ralentize"?  Is it like "pixilate"?

                                       

                                      On the BSOD - it sounds to me that there can be more than one cause in Bridge of the BSOD, so it sounds as if Bridge CS4 - is just not stable, period.

                                       

                                      The fact that Bridge in CS3 and CS2 worked just fine is a good indicator of this, (to me anyway) as most people seem to be saying so.

                                       

                                      I wouldn't like to rely on NVidia's next update fixing this, as I've already updated NVidia once since this began and it didn't help, I now hear that there's now another update out for the NVidia Ge Force 8800 GTS (which is what I have in my PC), so I will be updating that when I get back, but as the last update didn't fix it, I doubt if this one will either, I think it's something that Adobe will have to sort out, but I doubt if they will.

                                       

                                      So it looks like those of us with that graphics card are just left without being able to use Bridge properly - if at all.

                                       

                                      I've given up on it on my PC and so I'm refusing to use it on my Laptop either, since it would be silly to get so used to it that I can't work without it.

                                       

                                      I have tried using Irfanview, but it's functionalitly is comparably limited.  So I'm looking out for something else.

                                       

                                      I don't at the moment have PhotoshopCS4 on the laptop and as I left the box with the program in it in my room at Uni I can't install it on the laptop with its different Graphics card (although still an NVidia it's a Ge Force Go 6800, not the 8800 Gts), until I get back next week... not that I really want to, if it's just going to crash the laptop like it does the PC.

                                       

                                      I do have Corel's Paintshop Pro Photo X2 on here, but I don't use it anything like as much as I do Photoshop, but at least the Bridge or Browser (they call it "Organiser") on that doesn't kill the entire computer, although it does take up room on the screen instead of opening as a whole new window.

                                       

                                      Also PaintShopPro does not save an inferior version of the image when saving as BMP, which I've noticed does now happen with Photoshop CS4 (when comparing .psd or pspimage with bmp).

                                       

                                      emirkill,

                                       

                                      I will also try the "enable software rendering" when I get back, that you've used, in case that helps.

                                      • 16. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                        John Joslin Community Member

                                        It will be interesting to see if the remedies and troubleshhoting you will do fix things.

                                         

                                        Also PaintShopPro does not save an inferior version of the image when saving as BMP, which I've noticed does now happen with Photoshop CS4.

                                        Sure you aren't mixing up BMP and Photosop Bitmap? (Different animals.)

                                        • 17. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                          EricRDesign

                                          Sorry, I can't offer much help with this issue but I happen to have this problem as well. It seems to have started when I upgraded to a Nvidia GeForce 280 card. I can only trigger the Blue Screen when Bridge CS4 is open. I've had nearly all the other CS4 applications open simultaneously for several days with no problems. It seems to only happen on the Nvidia machine.

                                           

                                          I'm gonna try the above mentioned fixes and see what happens. I'll let you know if I figure out how to fix this.

                                          • 18. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                            beedan

                                            Is anybody using Windows XP 64 bit. I'm having a very similar problem - CS4 and NVIDIA graphics card - and our IT guys want to upgrade me from 32 bit to 64.

                                            • 19. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                              Zanuck

                                              Try rolling back the NVidia driver to an older version.   I had the exact symptoms above (WinXP 32, SP3) and Bridge kept crashing or reporting a corrupt cache.   Also, tended to BSOD when closing after creating a new cache.

                                               

                                              Zero help from Adobe support on this - two queries still unanswered after many days.

                                               

                                              Saw a comment about the new NVidia drivers causing grief - tried the roll-back.   Problem gone!    Halle-freaking-lujah!!

                                               

                                              Good luck!

                                              • 20. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                TandemBob Community Member

                                                I had same problem and did a restore from the previous week.  For some reason I had to reinstall CS4.  When reinstalling the installer falis at the end.  CS4 works fine except when I click on help I get "error initializing help".  Not a big deal as it is just a link to web help. Butit is annoying.  ANy ideas how to fix?

                                                thanks

                                                • 21. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                  TandemBob Community Member

                                                  Problem solved.  There were two folders in C:\Program Files\Common Files\Adobe\Help\en_US

                                                  there was an 11.0 and an 11.0(2) folder.  The 11.0 was empty.  Deleted it and renamed the 11.0(2) to 11.0

                                                  works now

                                                  • 22. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                    Curt Y Community Member

                                                    awdaesrgha e wrote:

                                                     

                                                    Problem solved.  There were two folders in C:\Program Files\Common Files\Adobe\Help\en_US

                                                    there was an 11.0 and an 11.0(2) folder.  The 11.0 was empty.  Deleted it and renamed the 11.0(2) to 11.0

                                                    works now

                                                     

                                                    Check to make sure you are using CS4 v 11.0.1.

                                                    • 24. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                      Curt Y Community Member

                                                      Looks like a blank check. 

                                                      • 25. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                        ElliR Community Member

                                                        Oh wonderful - Bridge has started playing up for me now after many months of using it successfully. If I double-click on the Desktop icon Bridge opens and remains stable for a few minutes just so long as I don't click on anything else. As soon as I do click on something I get the BSOD and the system crashes. I have tried holding down Ctrl when starting Bridge and checking all the boxes but this hasn't made any difference at all. All drivers are up to date, there is no AV or anything else running in the background and CS4 is also not open.

                                                         

                                                        Anyone got any suggestions as to why this should now be happening when nothing at all has changed on my system since the time that Bridge was running problem free?

                                                         

                                                        Windows XP3, CS4 11.01

                                                         

                                                        Edit: Don't know if this provides any more useful info, but when the system restarts the desktop icons for CS4 and Bridge return to where they were situated upon initial install and not to the positions that I had placed them on the desktop.

                                                        • 26. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                          John Joslin Community Member

                                                          You haven't got Bridge set to load on startup have you?


                                                          Before you start Bridge look in Task Manager > Processes to see if it's running there and kill it.


                                                          Then start from the icon and change ther preference.

                                                          • 27. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                            franontheedge Community Member

                                                            Man, Adobe is such a pain!  I got so furious at not being able to work without that PC bluescreening all the time that I've delivered it to my technician for sorting out, I am therefore now working on a different PC - it's only a dual core, not a quad like the other one, but it has a different graphics card so I had hoped it would not bluescreen on using Bridge.

                                                             

                                                            This graphics card is an ATI Radeon HD 4550.

                                                             

                                                            However, I don't know if it would bluescreen on using Bridge, as on this PC I can't even install Adobe Production Premium CS4 before it bluescreens and dies.

                                                             

                                                            It happens after I put the second dvd/disc in, after about 2 or 3 minutes of it seemingly wizzing away installing nicely, then it dies....

                                                             

                                                            Flippin' Adobe!

                                                             

                                                            I am currently working with Corel's PaintShop Pro Photo X2 - at least that doesn't kill the PC all the time., plus it's squillions cheaper!

                                                             

                                                            It's a pity therefore that I already paid for Adobe. Grrrrrrr!

                                                             

                                                            Of course if I ever find out why it did that - or better yet how to cure it, I will let you know.

                                                            • 28. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                              ElliR Community Member

                                                              Hi John - no Bridge isn't running in the Task Manager and checking in Preferences, 'start Bridge at login' is also unchecked. Whatever the problem, it seems to have gone away ........for now.  Whilst Bridge would open ok, so long as I didn't do anything it wouldn't crash. However, as soon as I clicked on a thumbnail (any thumbnail - any folder) the Metadata for that image would appear in the right hand panel followed by maybe 5 seconds later, the BSOD.

                                                               

                                                              A few moments ago I opened Bridge, and this time only Bridge crashed, not the entire PC. I've subsequently opened Bridge a further 3-4 times and it now appears to be behaving itself. Strange - because as I've already said, nothing has changed in my system for the past few months, all drivers are up to date (including graphics) and I've got 4GB of RAM so why this has suddenly started happening is anyones guess.

                                                              • 29. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                                John Joslin Community Member

                                                                ElliR wrote:

                                                                 

                                                                Strange - because as I've already said, nothing has changed in my system for the past few months, all drivers are up to date (including graphics) and I've got 4GB of RAM so why this has suddenly started happening is anyones guess.

                                                                 

                                                                There was a bunch of Windows updates last week on "Patch Tuesday".


                                                                Normally I never notice any changes, but this time there were a few odd effects.

                                                                • 30. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                                  ElliR Community Member
                                                                  function(){return A.apply(null,[this].concat($A(arguments)))}

                                                                  John Joslin wrote:

                                                                   

                                                                  ElliR wrote:

                                                                   

                                                                  Strange - because as I've already said, nothing has changed in my system for the past few months, all drivers are up to date (including graphics) and I've got 4GB of RAM so why this has suddenly started happening is anyones guess.

                                                                   

                                                                  There was a bunch of Windows updates last week on "Patch Tuesday".


                                                                  Normally I never notice any changes, but this time there were a few odd effects.

                                                                   

                                                                   

                                                                  Oh I didn't know that John.   What odd effects are you referring to - Photoshop/Bridge related?

                                                                  • 31. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                                    John Joslin Community Member

                                                                    Nothing Adobe related for me – it was things like desk-top icons and sounds.

                                                                    • 32. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                                      ElliR Community Member

                                                                      Oh alright then John - thanks. Two days later and things still seem to be running normally - fingers crossed they continue to do so. I'll take this opportunity if I may to wish you and yours a Merry Christmas and the best of British for 2010. Thanks for all your good work these last 12 months.

                                                                      • 33. Re: Adobe Bridge CS4 causes Blue Screen of Death! Help?
                                                                        John Joslin Community Member

                                                                        ElliR wrote:

                                                                         

                                                                        Oh alright then John - thanks. Two days later and things still seem to be running normally - fingers crossed they continue to do so. I'll take this opportunity if I may to wish you and yours a Merry Christmas and the best of British for 2010. Thanks for all your good work these last 12 months.

                                                                         

                                                                        Merry Christmas to you too Elli! 

                                                                        • 34. Re: Opening Adobe Bridge CS5 causes Blue Screen of Death! Help?
                                                                          zukisox Community Member

                                                                          Sorry to bother you guys, but since I upgraded my CS4 Web Premium to CS5,  I now have so many problems trying to get Bridge CS5 to function

                                                                          it now doesnt:-

                                                                           

                                                                          1) recognise my Canon EOS 55OD camera

                                                                          2) Open any existing photos

                                                                           

                                                                          I keep getting the blue screen of death, with the following stop error

                                                                           

                                                                          (first there is a line of OXOOOO's and OXC's etc but then on the next line is the following):-

                                                                           

                                                                          nv4_d1sp.dll - address BDOBC359 base at BDO12000. Datestanp 4a891c

                                                                           

                                                                          Does anyone know what this means or why this happens? I had no problems with any of the programs in CS4 and even now Dreamweaver CS5 and Photoshop CS5 are opening and running fine. This will only happen as soon as I hit BR in PS.

                                                                           

                                                                          oh yeah, I guess you also need some details about my PC hardware.

                                                                           

                                                                          Intel Processor 3.2ghz - 2GB RAM

                                                                          500GB SATA hard drive ( 64GB free space remaining ).

                                                                           

                                                                          Windows XP (with Service Pack 3) (all Windows updates up to date and Adobe upates same)

                                                                           

                                                                          Hope this is enough info

                                                                          Any help would be most appreciated so I can get my new photos off my camera into Bridge CS5,

                                                                           

                                                                          many thanks

                                                                          • 35. Re: Opening Adobe Bridge CS5 causes Blue Screen of Death! Help?
                                                                            Yammer Community Member

                                                                            I've had that one before. It's a video driver problem with Bridge. It's trying to do something the video software isn't happy with.

                                                                             

                                                                            Check your video driver is up to date on the nVidia website. It may be worth doing a clean driver install too (remove old driver - sweep for leftovers - install latest driver).

                                                                             

                                                                            If you're on the latest driver, maybe try a reinstall anyway.

                                                                             

                                                                            When it happened to me, I actually ended up going back a few versions - i.e. the latest version was causing the BSOD.