27 Replies Latest reply on May 7, 2010 5:20 PM by ghorsman

    Why is the installer stuck on "Checking System Profile…"?

    ghorsman Level 1

      I'm trying to install Flash Catalyst Beta on a MacBook Pro running OS 10.6.1 (Snow Leopard).

       

      The installer starts to work, but then it stops at the point where it checks the system profile (see attached screenshot). It doesn't seem to have crashed as the dock icon allows me to quit without force quitting the application.

       

      I've tried it in my regular user account and the administrator account, but the behaviour is identical.

       

      Any help would be appreciated.