0 Replies Latest reply: Oct 5, 2009 10:05 AM by Borhani RSS

    Acrobat 9.1 crashes on selecting text

    Borhani Community Member

      Happens consistently, though not in a precisely reproducible manner, either with the text selection tool or the highliter tool. Gives the uninformative "Acrobat has caused an error..." message box though, strangely, the version reported in that core dump is 9.1.0.163 (is this a clue?).

       

      I don't know if this is a related issue, but text typing in either forms or comment pop-ups is incredibly slow, and sometimes incomplete (e.g., you type a 7-digit phone number but only see the first 3 digits).

       

      Any suggestions as to cause(s), or how to fix, would be much appreciated. What used to be a rock-stable product is now driving me crazy!

       

      WinXP Pro SP2; Acrobat Std 9.1.1, all Acrobat plug-ins are 9.1.0.2/27.2009 except for Comments, 9.1.1.5/1/2009

       

      Thanks!