25 Replies Latest reply: Jan 6, 2011 9:48 AM by Noel Carboni RSS

    can not get photoshop to start, sratch file not found


      I've just installed photoshop CS4 onto my laptop and when I try to run the program, it'll go through the process of loading. But at the last step a pop up comes up and says "could not open a scratch file because the file could not be found." After clicking ok, another box pops up and says "could not intialize photoshop because the file could not be found." Can anyone tell me how to resolve this problem?


      Oh, I'm running on Windows Vista Home 32-bit, and I have 2GB RAM.