0 Replies Latest reply on Oct 6, 2009 2:43 PM by Tegger_

    Reader displays only black-and-white (grayscale)


      A customer of ours is telling me that my Illustrator-CS2-created PDF's appear to her in grayscale-only. Those same PDF's show their proper colors just dandy on everybody else's computer I've tried, so obviously it's something on her end.


      Sorry, but I don't know what version of Reader she's using, and it will be useless attempting to ask her.


      I can't find any setting in Preferences in my copy of Reader 9 to "view as grayscale". What could be the problem?