0 Replies Latest reply: Oct 8, 2009 7:42 PM by cjr114 RSS

    Photo Downloader fatal error

    cjr114 Community Member

      I am getting an error using Photoshop Elements 5.0.2 on my Vista-run lap top that I do not get on my older XP-run PC.  When I hook up my wife's Nikon Coolpix S52, and Photo Downloader opens, I get "Fatal error: Adobe Photo Downloader has encountered a problem and needs to close.  We are sorry for the inconvenience.  Error code: c0000005  Address: 3425624."  It only happens with this specific camera, not my Nikon 70S or my kid's cameras; and only on my lap top.

       

      Any suggestions would be greatly appreciated.


      Thanks,

       

      Craig