1 Reply Latest reply on Nov 10, 2010 1:50 PM by thehat

    Unable to open "untitled.pdf" files from Outlook

    SJH62

      Does anyone know why it is not possible to open or save an "untitled.pdf" document from Outlook but can open a pdf file that has been saved with a different name?  Microsoft Office Outlook message reads "Can't create file: Untitled.PDF.  Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."

        • 1. Re: Unable to open "untitled.pdf" files from Outlook
          thehat

          i know this is over a year old but i came across it having the same problem with the exact same error.

           

          i found a fix that asked to do the following

           

          "Can't create file: FILE NAME.pdf. Right-click..." Error in Outlook 2003

          Posted by: Jason N. Gaylord, on 31 Jan 2006 | View original | Bookmarked: 0 time(s)

          .

           

          as this is a reg edit you should back it up before you make any changes.

           

          hope this helps.

           

          Ever receive an error message similar to: "Can't create file: FILE NAME.pdf. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."? Well, I have the solution. It appears that when you install any Microsoft Small Business products (including Small Business Accounting 2006 and Business Contact Manager), the OutlookSecureTempFolder key in the registry is changed from "..\Temp\..." to "...\Temporary Internet Files\...".

          So, go into the registry and change the HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security registry key OutlookSecureTempFolder value from "...\Temporary Internet Files\..." to "...\Temp\...".