0 Replies Latest reply on Oct 9, 2009 11:03 AM by AUEADMIN

    20D Raw files not valid in Bridge CS4?

    AUEADMIN

      Hey there,

       

      I'd appreciate some help with this because I am going out of my mind trying to figure this out.

       

      I am running Bridge/Photoshop Extended CS4 on Windows XP.  I have updated to Raw 5.5. I manually replaced the  "Camera Raw.8bi" (preserving old copy elswhere on my computer).  Both programs were closed completely (including in the tray to close bridge) while updating and even restarted my computer.  I have attempted to install the updater (it won't install) but I'm not sure if I need it.

       

      Still, when I select "Get Photos from Camera" in Bridge and then select my 20D, I get the message "No valid files found".

       

      What am I doing wrong?

       

      Thank you!!

       

      -Laura

       

      "Insanity is doing the same thing over and over and expecting different results."

      -Albert Eistein