Get rid of the Matrox and try in a standard PAL preset with 48 KHz audio.
Hi - thanks for the reply.
Yes i have tried this and am currently working without the matrox with 48KHz.
It makes no difference.
What do you mean:
I tried these again recently and they now work and the audio stays within premiere.
Is there audio after capture or not? Why are you capturing to your OS disk? Why not to the 2-nd or 3-rd internal disk?
There is now audio after capture when i use my video camera. This has not always been the case. This has only just started working again recently. Unfortuanately i have no idea what has changed to make these work again.
My problem now is when i use my DV player - JVC SR-VS20 - to capture i see the video and hear the audio but once i click on save and the file goes into the bin the clip has no audio. If i open this newly saved file with windows media then i get video and audio.
I use - or would like to use - this dv player for 90% of my work
It used to work fine with the same set up as i have now - but with version 4.0. If i go back to a project that i completed before the fault came then the project also shows no audio, even though i had no problem with that project at the time and the audio was great.
sorry - i didnt see your second question - my computer has a second disc but it is only 15GB set up by our IT department as a 'recovery disc'
sorry - just want to confirm - my dv player has a firewire link out.
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First, get your system up to minimum requirements: At least two physical 7200+ RPM SATA disks, one for OS & programs, the other for projects and media.
Second, try capturing with Scenalyzer, although it probably does not make any difference if your captured files pay OK with WMP.
Next, create a new project with a standard DV preset for your sequence and import the freshly captured Scenalyzer files. Does it work?
I have ordered a 2nd hard drive.
I have done as you have said with scene analyser.
As i capture it i can see the picture and and hear (and see) the audio.
When i play it back within the scene analyser timeline window the video and audio are fine
when i create a new premiere project using preset pal 48k and import the file. I have video but no audio (rubber band flat again)
Did you wait for the peak file generation to finish?
Sorry - im not sure i understand how do i check i have done this?
In the bottom right hand of the screen you will see something like 'generating peak files' upon import of the clips. Once that is done, you can start editing. If you are too quick or your computer too slow and start editing before that process is finished, you can encounter these problems.
ahh - sorry - just incase i did do it to quick i have carried out the procedure again taking care i waited until the peak file was generated but i still have the same result.
Before we get into something really drastic, time consuming and cumbersome, please check if you can create a new sequence and have all the options for HVD, AVCHD and XDCAM available. If not, there is something wrong with the update to 4.1. This has occurred many times when either a trial has been used previously or there was a corrupt installation to start with.
If you do not have those options, there is only one reliable solution: Deactivate, uninstall, run the 'CleanScript CS4' utility (can be found on the Adobe KB site) two or three times, reinstall, activate and update.
If you all the sequence options are available, I suggest to contact Technical Support, since I have no further suggestions.
Yes i have those options.under HDV i have numerous options.
under avchd i have 1080i, 1080p, 720p
under vdcam i have xdcam i have xdcamex 1080,1080,720 and xdcam 720p