2 Replies Latest reply on Nov 30, 2011 2:44 PM by Casper van den Bosch

    Serial Number Problem, software setup in CS4

    geoboy70

      I recently downloaded and installed Premiere Pro CS4.  The installation was successful.  When I create a new project, I get a screen for software setup that asks me if I want to continue using the trial version or if I have a serial number.  I select that I have a serial number and enter the serial number provided by adobe.  I then get a big red "x" next to the serial number and when I click next, the popup that appears says my serial number is invalid.  How can that be since I am entering the one provided by adobe?  Anybody else have this issue?