12 Replies Latest reply: Oct 14, 2009 7:38 PM by fljournalist RSS

    Why does the audio cut out on imported files in Premiere Pro CS4?

    aiosarem Community Member

      I've been having this problem for a while and have searched and searched for answers but I just can't find one.

       

      Sometimes when I'm using Premiere Pro CS4, some video files I import have issues with audio. Usually what happens is I import about four movie clips, two of them work just fine, the other two have the first 5-10 seconds of audio and then the audio cuts out completely. Sometimes the waveforms show the drop in audio, sometimes it doesn't. The clips I import are always .mov. The video is H.264 and the audio is AAC.

       

      If I open the clip in VisualHub and convert it to an mp4 file with h.264 video and aac audio, then it works.

       

      So why in the world can I not get the original clip to work?

       

      Any help is greatly appreciated!

      Thanks,

      -Dan