4 Replies Latest reply on Oct 14, 2009 4:58 PM by pvermeltfoort

    Adobe After Effects CS3 hangs after importing a .ai file

    pvermeltfoort

      Snow Leopard, MacPro (quad)...two internal HDs, one is the boot disk, other is for file storage...

       

      When importing an .ai file from the secondary drive (file storage) only, After Effects imports the file, then displays the spinning rainbow of death (frezzes)...a force-quit indicates it is no longer responding...this only seems to occur when importing from the secondary drive...if the same .ai file is dragged to the desktop, it will import correctly...if I copy it to a network share, it also imports correctly...as well, if the .ai file is converted to a pdf file, it will also import correctly form the original location...

       

      Permissions on the secondary drive are r/w for all and it is set to ignore ownership...in one instance, the offending .ai file resided in a folder on the secondary HD entitled 'xxx -  xxxxxx'...if a renamed the folder to remove all spaces, xxx-xxxxxx, I could then import successfully...

       

      Any thoughts or similar experiences?