1 Reply Latest reply on Oct 14, 2009 11:53 PM by Peter Grainge

    RoboHelp 7 crashes

    mind4power

      My RoboHelp HTML Project keeps crashing when I try to delete information or click on the Enter key.

       

      I uninstalled and reinstalled.  I increased my virtual memory to 4.5-9.0 GB.  Below are my system properties:

       

      System.gif

        • 1. Re: RoboHelp 7 crashes
          Peter Grainge Adobe Community Professional (Moderator)

          Does this problem occur with all projects or just one? If you only have one project, create a new one just to test with a few topics or open on of the supplied samples.

           

          I suspect other projects will be OK and if that is the case, then rename the CPD file in the problem project (via Windows Explorer) and then reopen it. RoboHelp will create a new file and all should be OK. Post back if not.

           

          There is a full explanation in Opening Projects on my site.

           

          BTW. How do you click the Enter key? I have to press mine.

           


          See www.grainge.org for RoboHelp and Authoring tips