14 Replies Latest reply on Oct 20, 2009 11:11 PM by tzeng

    Installation fails on OS X Snow Leopard


      I have an app using the sidecar installer, when a user tries to install it on Snow Leopard it goes through the process and eventually gets to this error message:

      Screen shot 2009-10-15 at 11.45.40 AM.png

      This occurs when I try to install from a CD. Here's the install log:


      UI SWF load is complete
      stateRunningAppInstaller: appinstaller -runtime "/Volumes/startrungrow/Install Start, Run & Grow Your Business.app/Contents/Frameworks" -withRuntime -url file:///Volumes/startrungrow/srg.air
      App installer failed; exit code 7
      begin quitting

      AIR is not installed after it closes. If the user already has AIR installed, then the installation succeeds.