1 Reply Latest reply on Oct 23, 2009 1:09 PM by Kathy_OCNC

    Not able to connect to website using Wizard, please help!


      Hello All,


      I've been trying to connect to an existing website using the Connection Wizard, but I keep getting the "Your Secure FTP (SFTP) username or password is incorrect. Please check your connection information." I am able to connect to the site using WinSCP so I know my information is correct, and I sure I'm entering the data correct so I have no idea what the problem is. I do have a @ as one of my characters of my password, maybe Contribute has an issue with special chars in the password. Does anyone know if this is true or what the resolution maybe?


      Any help would be greatly appreciated.