2 Replies Latest reply on Nov 4, 2009 6:23 AM by jfeitlinger

    Problem Installing Adobe AIR

    xXSethXx

      Hey,

       

      I've been getting this error while trying to install AIR "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." I AM the Admin and I've searched around and I did try to Run as Administrator but that didn't work.

       

      I hope someone can help me with this.

        • 1. Re: Problem Installing Adobe AIR
          xXSethXx Level 1

          Sorry about double posting but I forgot about the install log

           

          Performing runtime install

          UI SWF load is complete

          UI initialized

          starting user confirmation

          Version of this installer: 1.5.2.8900

          Installation type: additionalNewest

          starting elevated install

          subinstaller: starting install

          subinstaller: Scheduling runtime installation operations

          subinstaller: uninstall scheduled for 1.0.4, 1.0.6, 1.0.5

          subinstaller: Installed Product GUID:{00203668-8170-44A0-BE44-B632FA4D780F}  is same:false

          subinstaller: Beginning runtime installation

          subinstaller: Beginning install

          subinstaller: Installing c:\users\owner\desktop\setup.msi

          subinstaller: Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1632" errorID=0]

          subinstaller: Rolling back install of c:\users\owner\desktop\setup.msi

          subinstaller: Rollback due to error complete

          subinstaller: error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1632" errorID=0]

          Failed during elevated install: error 0 1632

          runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1632" errorID=0]

          begin quitting

          • 2. Re: Problem Installing Adobe AIR
            jfeitlinger

            xXSethXx did you ever get this fixed? I am having the same problem.